Who this policy concerns
This website is operated by Hamid, trading as ElevateX Lab, in Pakistan. The website presents web development, AI automation, AI chatbots and landing-page services.
For a question about this policy or the information you share with us, contact us using the WhatsApp privacy-request channel below. This policy concerns the website; a particular client project may need separate privacy arrangements.
Project inquiries and conversations
The live website form collects your name, email, selected service and project description, with optional phone, website, budget and timeline details. When you submit it, Cloudflare processes the request and Resend sends an inquiry notification to our Gmail inbox. We use those details to respond, understand your project and discuss the next steps. Local and branch previews do not send inquiries.
Cloudflare Turnstile checks submissions for automated abuse. This security service may process technical information such as network and browser information. Our server verifies its token, checks field sizes and permitted choices, and applies short-lived abuse limits. Security checks are required for sending; accepting optional analytics is not required.
We do not save inquiry contents in a website database or deliberately write them to application logs. Submitted details are processed by Cloudflare and Resend and retained in our email correspondence; those providers also apply their own operational, security and retention arrangements. A delivery acceptance message means the email service accepted the notification, not that inbox delivery or a client agreement is guaranteed.
If you choose WhatsApp, you leave this website and communicate through that service. We receive the details you choose to send there and use them to understand your request, reply and discuss possible next steps. WhatsApp also processes information under its own terms and privacy policy. Avoid sending sensitive documents or unnecessary personal information in an initial inquiry.
An inquiry or WhatsApp click does not create a completed service agreement. If email delivery cannot be confirmed, the form keeps your details in the current page so you can retry or use WhatsApp.
Website delivery and technical information
The website is hosted through Cloudflare. Loading a website involves technical information such as network addresses, requested resources, timestamps, browser information and security signals. Cloudflare processes technical information to deliver and protect hosted content under its applicable service arrangements.
We do not require an account or payment to read this website. The site does not implement a customer login, checkout or inquiry-storage database.
Optional Google Analytics
When you accept optional analytics, Google Analytics 4 helps us understand page use and service interest. The website sends page views and selected actions such as opening a case study, choosing a service contact link, starting the inquiry form or clicking WhatsApp.
Enhanced Measurement is enabled. Depending on the stream settings and available features, Google can also measure scrolling, outbound links, downloads, form interactions and supported media. These automatic events may include public destination URLs and form identifiers; a form interaction or submit event does not confirm that we received an inquiry.
Our custom events do not include names, email addresses, phone numbers, free-text messages or project descriptions. This does not mean that analytics is anonymous or collects no personal information: providers process technical and pseudonymous identifiers under their own arrangements.
Advertising storage, advertising personalization and Google signals are disabled in this integration. A WhatsApp click records interest only; it does not prove that a conversation or lead occurred. With analytics permission, our custom form-success event is sent only after the backend confirms email-service acceptance and contains no inquiry values.
Optional Microsoft Clarity
After an analytics grant, Microsoft Clarity can help us understand clicks, scrolling and website interactions using heatmaps and session recordings. These recordings are reconstructed interaction data, rather than a video of your device camera.
The integration marks the entire page, including the inquiry form and editable fields, for masking and does not send custom identity information. Masking is a protection, not a guarantee that every possible sensitive detail is removed. We do not deliberately unmask inquiry details. Our loader also skips collection on query-string URLs, unknown fragments and sensitive referrers.
We do not load Clarity before an analytics grant. Denying cookies alone is not equivalent to stopping all provider transmission, which is why the script itself is blocked until permission is given.
Your analytics choice
Optional analytics start off. You can accept or reject them and reopen Cookie Preferences later. Reading the site does not require accepting optional analytics. We honor browser Do Not Track and Global Privacy Control by keeping these integrations off.
Withdrawal disables the tracking adapter, requests provider consent changes, attempts to remove known first-party analytics cookies and reloads after saving the denial. It stops future optional collection through this integration; it cannot erase information already sent to providers. If the browser blocks preference storage, the interface explains that limitation.
Storage and retention
We keep inquiry correspondence only while needed to respond, discuss a potential project, carry out agreed work or meet applicable record-keeping and dispute needs. Unnecessary information should be removed when those purposes end.
Our Google Analytics event and user-data retention setting is 14 months. This setting does not govern all aggregated reports. Microsoft documents Clarity recording retention of 30 days, with favorites and a random sample retained for up to nine months. Provider cookie durations, analytics reports, hosting logs and our own correspondence are different things; a browser preference toggle does not control all of those systems.
We remember an analytics choice for up to 180 days using a versioned browser-storage record containing the choice and expiry. Clearing browser storage removes that saved preference. Cloudflare processes delivery and security information under its own service arrangements.
Privacy questions and requests
Contact us on WhatsApp and explain the information or processing you are asking about. Share only enough detail to identify the relevant conversation. We may need proportionate information to check that a request concerns your own information.
Depending on the law that applies, you may have rights to ask for access, correction, deletion, restriction or objection, to withdraw consent, or to complain to a relevant authority. Applicable rights and exceptions depend on the circumstances; this page does not promise that every request can be fulfilled without a lawful reason to retain information.
Changes to this policy
An approved updated policy will identify its effective update date. If our website data practices change, the policy and, where appropriate, the consent choice must be reviewed before the new processing begins.